Maplewood Property are not only experienced, trained industry professionals, we are also regulated and subscribe to the available governing bodies and are proud to adhere to their terms and conditions.

We believe that every property company should operate with their clients’ best interests in mind at all times and in line with regulations. That’s why our clients benefit also from:

• Public Liability Insurance (£5M)

• Client Money Protection (CMP)

• Anti-Money Laundering Protection (AML)

• Information Commissioner’s Office Compliance (ICO)

Our Client Money Protection certificates are available to view here and here. For further information on the accounting rules of our client money protection provider, ARLA Propertymark, please visit www.propertymark.co.uk/working-in-the-industry/member-requirements/

The TPO Codes of Practice and Consumer Guides are available to download at www.tpos.co.uk/consumers/documents-links

If you have any questions or a complaint, please send this to hello@maplewoodproperty.co.uk and we will respond within 3 working days. A copy of our in-house complaints policy is available to view here.